Order Marked as Picked Up — Please Disregard

Some customers may have received a notification indicating that their order was marked as “picked up.”

Please disregard this message. This notification was sent in error and does not reflect the actual status of your order.

What you need to know

Your order has not been picked up

Your items are still on hold and secure

No action is required from you

Why you may have received this notification

Orders for the current season were processed in a way that unintentionally triggered a pickup status notification for some customers. This was a system error only and did not affect physical orders.

What happens next

Your order will be available according to the normal pickup or fulfillment process.

If you have any questions or would like confirmation on your order, our team is happy to help.

 

hello@montstemarie.com